Shipping policy

Delivery & Shipping

We want every Archies Gifts order to arrive safely and on time.

Nationwide Delivery

We deliver nationwide across New Zealand to residential and business addresses.

Delivery options and applicable shipping charges are shown at checkout.

Delivery Rates & Timeframes

Delivery Area Delivery Timeframe Shipping Cost
Auckland 1โ€“2 business days $9.99
Auckland โ€“ Orders $100+ 1โ€“2 business days FREE
Rest of North Island 1โ€“2 business days $12.99
South Island 3โ€“5 business days $17.99

Delivery timeframes are estimates and begin from the time your order is dispatched.

Same-Day Dispatch

Orders placed before 1:00pm on business days are dispatched the same day.

Orders placed after 1:00pm will be dispatched on the next business day.

During busy gifting periods, public holidays, severe weather or courier disruptions, dispatch and delivery may take a little longer.

Free Auckland Delivery

Enjoy FREE delivery within Auckland on orders of $100 or more to a single delivery address.

Orders under $100 are charged our standard Auckland delivery rate of $9.99.

Saturday Delivery

Saturday delivery is available at no additional charge, subject to courier availability for the delivery address.

Saturday delivery cannot be guaranteed for every location.

Tracking Your Order

Where tracking is available, tracking details will be sent to the email address provided with your order once your gift has been dispatched.

If you have any concerns about your delivery, please contact us and we'll be happy to help.

Signature Required

For added peace of mind, you can select Signature Required at no additional cost.

If no one is available to receive the parcel, the courier may leave instructions for redelivery or collection.

If you request or authorise the courier to leave the parcel unattended, responsibility for the parcel passes to the recipient once the courier has completed the delivery.

Delivery Address

Please check the delivery address carefully before completing your order.

Please include any information the courier may need, such as:

  • Apartment or unit number
  • Business or company name
  • Gate or building access instructions
  • Recipient's contact details

Archies Gifts is not responsible for delays or failed deliveries caused by incorrect or incomplete delivery information provided with the order.

Additional courier charges may apply if re-delivery or address correction is required.

PO Boxes

Unfortunately, we are unable to deliver to PO Boxes.

Please provide a physical residential or business address when placing your order.

Apartments & Business Addresses

For apartments or secure buildings, please provide any access information required by the courier.

For business addresses, please include the business name and ensure someone is available to receive the delivery during business hours.

Rural & Remote Deliveries

We deliver to rural and remote areas across New Zealand.

Please allow additional delivery time for some rural and remote locations. Any applicable delivery charges will be shown at checkout.

Delivery Delays

Occasionally deliveries may be delayed due to weather, traffic, courier network disruptions, public holidays or other circumstances outside our control.

If your gift has not arrived within the expected timeframe, please contact us and we will work with the courier to investigate.

Damaged Orders

We take great care when preparing and packing every gift.

If your order arrives damaged, please contact us as soon as possible with your order number and photos of the damage, and we'll help resolve the issue.

Need Help?

For any delivery questions, please contact us:

Email: hello@archiesgifts.co.nz
Phone: +64 284740040